Two-factor Authentication

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Two-factor Authentication

Note: Two-factor authentication is now available for all subscriptions.

For extra security you can enable two-factor authentication. With two-factor authentication two different things (factors) are required to log in: something you know (your password) and something you have (your phone).

When two-factor authentication is enabled you can no longer log in just by entering your password, you will also need to enter a time-based security code from your phone.

Apps
Our implementation is compatible with OTP apps such as: Papyrs uses Time based One Time Password (TOTP).

Enabling two-factor authentication

1. Go to Settings > General. Then Select "Enable two-factor authentication".

2. Enter your password and scan the QR code in your OTP smartphone App.

3. Enter your OTP security code from your smartphone app.

4. Success! Two-factor authentication is now enabled.

Note: If you lose your smartphone or delete the authenticator app by accident you will get locked out of the intranet. When you forget your password we can send a password reset email so you can regain access, but there is no equivalent for two-factor authentication.

Contact us if you have any questions about two-factor authentication or about our security practices in general.